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FAQ

Where can I buy Kiss & Wear accessories? 

Currently our pieces are sold exclusively on our site. At the moment, we only provide automatic shipment domestically within the 50 United States and Puerto Rico. For international orders please contact us directly at info@kissandwear.com.

Has my order shipped?

Thanks for your order!  Please allow 2-5 business days for processing your order. Should there be a delay in shipping, we will let you know via email. During peak seasonal months, orders are processed and shipped within 5-10 business days. *Note that orders may arrive at different times in separate shipments.

* Please make sure your shipping address at checkout is correct as Kiss & Wear is not responsible for lost orders shipped to incorrect address provided. If your package is returned to me, it can be shipped again upon postage payment.

How long will it take to receive my order?

We ship all orders via USPS Priority Mail and you will be sent an email with tracking information once your order is dispatched. *Please note that orders may arrive at different times in separate shipments.

Estimated Shipping Time Within The US:
USPS Priority Mail : 2-3 business days (for jewelry)

UPS Mail Innovations via USPS: 5 business days on average (for mugs and iPhone cases)

International shipping can take approximately 2-8 weeks and will depend on the length of time your local customs office holds all parcels for inspection. International shipping times vary and are only estimates. Before making your purchase, please be aware that your country may charge you a customs fee at the time you receive your parcel. Please note any custom duty and tax are the responsibility of the buyer and are not covered in your shipping costs. In addition, international shipments will NOT be marked as gifts and will NOT be undervalued.

Please visit your country's customs agency website for more information prior to making your purchase.

Will I be charged sales tax?

We are required to collect sales tax for deliveries to the following US states: AL, AZ, CA, CO, CT, FL, GA, ID, IL, IN, KS, KY, LA, MA, ME, MD, MI, MN, MO, NE, NJ, NM, NY, NV, NC, OH, OR, PA, RI, SC, TN, TX, UT, VA, VT, WA, WI + Washington DC. The tax rate applied to your order will generally be the combined state and local rate for the address to which your order is shipped. We are required to collect tax on shipping charges when applicable.

What payment methods does Kiss & Wear accept?

We accept the following methods of payment: Visa, MasterCard, American Express, JCB, Diners Club, Discover, PayPal and Merchandise Credits.

Can I change or cancel an order after it has been placed?

Because we immediately begin working on your order as soon as it is placed, we are unable to cancel or make changes to an order after it has been confirmed. 

What if my item is a gift?

All Kiss & Wear jewelry pieces come in beautiful branded packaging worthy of gifting. If you have any special instructions, please feel free to include them at checkout. 

Is Kiss & Wear appropriate for children?

Kiss & Wear jewelry is NOT suitable for children ages 4 and under as they can be a choking hazard.